Welcome to Ecobamtech! By accessing or using our website located at http://ecobamtech.com (“the site”), you agree to comply with and be bound by the following terms and conditions (“Terms”). Please review them carefully. If you do not agree with these Terms, you should not use this website.

1. Overview

Ecobamtech provides eco-friendly bamboo products through its website. These Terms govern your use of our site, services, and any purchases you make from us. By using the site, you agree to these Terms and any other policies referenced within (including the Privacy Policy, Cookie Policy, and Third-Party Data Sharing Policy).

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, with the “Last Updated” date at the top of the page. Your continued use of the site after any changes signifies your acceptance of the new Terms.

3.Eligibility

To use this site, you must be at least 18 years old or have the consent of a parent or guardian. By using the site, you represent that you meet this requirement.

4. Account Registration

To access certain features or make a purchase, you may be required to create an account. You agree to provide accurate and up-to-date information during registration and to keep your account details secure. You are responsible for any activity that occurs under your account.

• Account Termination: We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or abusive behavior.

5. Product Information

We strive to ensure that the product descriptions, prices, and other content on our site are accurate. However, we do not guarantee that all information is free from errors. If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel orders placed for that product.

6. Purchases and Payments

When you place an order on our site, you agree to provide valid payment information and authorize us to process the payment for your purchase. All prices are listed in the applicable currency and are subject to change without notice.

• Order Processing: Orders are processed as quickly as possible. Once an order has been placed, you will receive a confirmation email.

• Cancellations: We reserve the right to cancel any order if it cannot be fulfilled due to unforeseen circumstances, errors in pricing, or insufficient stock. In such cases, we will notify you and issue a refund if payment has been made.

We use PayPal as a secure payment method on our website to ensure the safety of your transactions. For more information on our PayPal Payment Policy, including details on payment processing, transaction fees, refunds, and security measures, please click the following link to view our policy: PayPal Payment Policy

7. Shipping and Delivery

We will provide shipping information, including delivery times and any applicable fees, during the checkout process. Shipping times are estimates, and delays may occur due to external factors beyond our control (e.g., customs, carrier issues). Ecobamtech is not responsible for any delays caused by third-party carriers. For more detailed information on our shipping and delivery policy, please click on the shipping and delivery link to view the details.

8.Tax Policy

All prices displayed on our website include the applicable taxes. We are committed to fulfilling our tax obligations in accordance with the relevant tax policies of each country where we operate. As a result, our customers are not required to make any additional tax payments during the checkout process.

We are responsible for calculating, collecting, and remitting the correct taxes on each transaction. This ensures that our customers can enjoy a seamless shopping experience without the burden of unexpected additional costs.

Please note that while we include taxes in our product prices, customers may still be subject to import duties or fees imposed by the destination country’s customs authorities. These charges, if applicable, are typically collected at the time of delivery by the shipping carrier and are the responsibility of the customer.

We reserve the right to adjust our pricing and tax policies in response to changes in tax legislation or regulatory requirements. In the event of any changes, we will provide timely notice to our customers.

9. Returns and Refunds

We offer a return and refund policy for eligible products. If you wish to return an item, please refer to our Return Policy for details on how to initiate a return. Products must be returned in their original condition and packaging.

10. Privacy and Data Use

Your use of the site is subject to our Privacy Policy, Cookie Policy, and Third-Party Data Sharing Policy. These policies explain how we collect, use, and share your data when you visit our site or make a purchase.

• Personal Data: We use your personal data to fulfill your orders, process payments, and improve your experience on our website. For more information on how we handle your data, please review our Privacy Policy.

11. Intellectual Property

All content on the site, including text, images, graphics, logos, and product descriptions, is the intellectual property of Ecobamtech or our content providers. You may not copy, distribute, or use any content from the site without our prior written consent.

• Trademarks: Ecobamtech, its logos, and associated branding are trademarks of Ecobamtech. Unauthorized use of our trademarks is strictly prohibited.

12. User-Generated Content

If you post comments, reviews, or other content on our site, you grant Ecobamtech a non-exclusive, royalty-free, and perpetual license to use, display, modify, and distribute this content. You are responsible for ensuring that any content you submit does not violate any laws or the rights of third parties.

13. Limitation of Liability

To the fullest extent permitted by law, Ecobamtech and its affiliates are not liable for any damages arising from your use of our site or products. This includes direct, indirect, incidental, or consequential damages, even if we were advised of the possibility of such damages.

• Product Use: Ecobamtech products are sold as-is, and we are not responsible for any misuse of our products.

14. Indemnification

You agree to indemnify and hold Ecobamtech, its affiliates, and employees harmless from any claims, losses, or damages (including legal fees) arising from your violation of these Terms, your use of the site, or your infringement of any third-party rights.

15. Third-Party Links

Our website may contain links to third-party websites, which are provided for your convenience. Ecobamtech does not endorse or assume responsibility for the content or practices of these third-party sites. You are responsible for reading and understanding the terms and conditions of any third-party website you visit.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law provisions. Any legal disputes arising from your use of the site will be subject to the exclusive jurisdiction of the courts in the People’s Republic of China.

17. Termination

We reserve the right to terminate or suspend your access to the site at any time for violations of these Terms or other policies. Upon termination, you must cease all use of the site and any content obtained from it.

18. Contact Information

If you have any questions or concerns about these Terms, please contact us at

• Company name:Suzhou Ecobam Technology Co,Ltd.

• Company number:320583002516868

• Tax registration number:91320583MADX047D2P

• Website:https://www.ecobamtech.com

• Address:Room 407, Building 5,Dianshan Lake E-Commerce Industrial Park,5X4V+RCR, Wanyuan Rd, Kunshan,Suzhou, Jiangsu, China, 215345.

• Email: contact@ecobamtech.com

• Phone number:(+86)13917135034

• Customer service availability:Monday to Friday from 9 a.m. to 8 p.m.

Last Updated: October 7, 2024