At Ecobamtech, we offer PayPal as a secure and convenient payment method for our customers. This policy outlines how we handle PayPal transactions and what you can expect when using PayPal for your purchases on our website.

1. Using PayPal

PayPal allows you to make payments using your PayPal account or, in some cases, directly with a credit or debit card without having to create an account. When you select PayPal at checkout, you will be redirected to PayPal’s secure platform to complete your payment.

  • Payment Process: After confirming your order, you will be directed to PayPal to log in to your account or enter your card details if you’re not a registered PayPal user.
  • Payment Authorization: Once your payment is authorized, PayPal will process the transaction, and you will receive a confirmation email from both PayPal and Ecobamtech.

2. Transaction Fees

It’s free to use PayPal to donate or to pay for a purchase or any other type of commercial transaction. Ecobamtech does not charge any additional fees for using PayPal as a payment method. However, PayPal may charge fees for currency conversions, international payments, or other services. Please review PayPal’s terms and conditions for more details on their fee structure.

3. Order Processing and Shipping

Once your PayPal payment has been successfully completed, we will process your order. The processing time typically begins after payment confirmation. You will receive an order confirmation email from Ecobamtech with your order details and estimated shipping date.

  • Shipping Delays: Orders will not be shipped until payment has been fully processed. If there are any issues with your PayPal payment, we may need additional information from you to resolve them.

4. Refunds via PayPal

If you request a refund, and your order is eligible under our Return Policy, refunds will be processed via PayPal to the original payment method. PayPal refund times can vary depending on their policies, but you will typically see the refund within 5–10 business days.

5. PayPal Dispute Resolution

If there are any issues with your transaction, such as unauthorized payments, incorrect charges, or disputes over product quality, you may contact PayPal’s Resolution Center to open a dispute. Ecobamtech is committed to resolving payment-related issues, and we recommend contacting our customer support team before opening a PayPal dispute.

  • Dispute Process: If a dispute is opened through PayPal, we will work with PayPal and the customer to resolve the issue in a timely manner.

6. Security and Fraud Prevention

PayPal offers secure encryption and fraud prevention measures to protect your financial information. Ecobamtech does not store any of your PayPal account details or payment information on our servers. All transactions are processed securely through PayPal’s platform.

  • Payment Protection: PayPal provides buyer protection for eligible transactions. For more information, please refer to PayPal’s Buyer Protection Policy.

7. Currency Conversion

If you are purchasing from a country with a currency different from your default PayPal currency, PayPal may automatically convert the payment to your local currency. PayPal’s exchange rates and fees will apply, so we recommend reviewing PayPal’s conversion terms if applicable.

8. Limitations of Use

We reserve the right to refuse any PayPal payment if we suspect fraud, unauthorized activity, or any violation of our Terms and Conditions or PayPal’s terms. If an issue arises, you will be notified and provided alternative payment options if necessary.

9. Changes to This Policy

We may update this PayPal Payment Policy from time to time to reflect changes in our payment practices or due to updates in PayPal’s terms and conditions. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about using PayPal on our website, please contact us at contact@ecobamtech.com.

Safe delivery

Ensure the safety and integrity of all home products during transportation

Hassle-Free Return and Exchange Policy

Offer a flexible return and exchange policy that allows customers to easily return or exchange products if they are not satisfied

Safe and Secure Payment

At our e-commerce site, we prioritize your security with PayPal, ensuring a safe and secure payment process so you can shop with confidence

24/7 Customer Support

Ensure quick response to customer inquiries and issues, offering professional answers and assistance.

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